Privacy Policy

Effective Date: October 18, 2025
Last Updated: October 18, 2025

1. Introduction

Rosanne O’Connor, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit rosanneoconnor.com, subscribe to our newsletter, join a waitlist, schedule a session, or participate in our coaching programs and workshops.

By using this site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of this website.

2. Information We Collect

We may collect the following information:

Personal Information: Name, email address, phone number, and other details you provide through contact forms, waitlist sign-ups, or appointment scheduling.
Usage Data: Information about how you interact with the website, such as your IP address, browser type, device information, and pages visited.
Cookies and Analytics: This site uses cookies and similar technologies to improve functionality and analyze site performance. You can disable cookies through your browser settings.

We do not collect sensitive medical information through this website. If health information is shared voluntarily in the context of coaching or consultation, it will be treated confidentially in accordance with the National Board for Health & Wellness Coaching (NBHWC) Code of Ethics and relevant privacy standards.

3. How We Use Your Information

We may use your information to:

Respond to inquiries and communicate with you about coaching services or workshops
Manage appointments, waitlist sign-ups, and newsletter subscriptions
Send educational materials, updates, or promotional information (you may unsubscribe anytime)
Improve our website and user experience
Comply with applicable legal and professional obligations

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.
We may share limited information only with:

Service Providers that help operate our business (e.g., website hosting, email marketing platforms, or appointment scheduling systems such as Practice Better)
Legal or Regulatory Authorities, if required by law

All third-party providers are required to protect your information and may only use it for contracted purposes.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, no online system is completely secure. When sharing personal or health-related information, please do so through secure, HIPAA-compliant platforms such as Practice Better.

6. Your Rights

Depending on your location, you may have the right to:

Access or request a copy of your personal information
Request correction or deletion of your data
Withdraw consent for marketing communications
Opt out of cookies or analytics tracking

You can make a request by emailing hello@rosanneoconnor.com.

7. Children’s Privacy

This website and coaching services are intended for adults. We do not knowingly collect personal information from anyone under 18 years of age.

8. Email Communications

If you join our mailing list, you may receive newsletters or updates related to brain health, wellness, or coaching. You may unsubscribe at any time by clicking the link at the bottom of any email.

9. Links to Other Websites

This website may contain links to third-party sites, including Apollo Health, Practice Better, or educational resources. We are not responsible for the privacy practices or content of those external sites.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the “Last Updated” date.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact:
Rosanne O’Connor, NBC-HWC, FMCHC, ReCODE Certified Coach
📍 Milwaukee, WI, USA
📧 hello@rosanneoconnor.com
🌐 www.rosanneoconnor.com