Welcome! Let's get you set up in your client portal.

You should receive a welcome email shortly from notifications@practicebetter.io.

Practice Better is the secure online portal we’ll use for scheduling, forms, messaging, resources, and your Zoom session links if we meet virtually.

This email is important because it contains the link you need to set up your Practice Better account.

Please add notifications@practicebetter.io to your contacts so the email is easier to find and so you don't miss any future emails from me.

If you do not see the email within a few minutes, please check your:

• spam folder
• junk folder
• promotions folder (if you use Gmail)

Sometimes the email ends up there.

Open the email and look for the link or box at the bottom that says Activate Your Account.

Click that to create your login and password for Practice Better.

Please choose a password you’ll remember and save your login information somewhere safe so it’s easy to find later.

It usually only takes a few minutes to complete, and once your account is set up, you’ll use the same login each time.

If technology isn’t your favorite thing, don’t worry—this setup is straightforward, and I’m happy to help if you get stuck.

This is an important step because this is where you will:

• schedule appointments
• complete forms and questionnaires
• receive program materials and resources
• send and receive messages
• find your Zoom links for coaching sessions (if we meet virtually)

If your first session is not already scheduled, you’ll also be able to book it inside your portal after activation.

After your account is activated, you can log in to your Practice Better anytime to access everything in one place.

You will also receive a short video tour to help you get familiar with your portal and show you where everything is located.

When it’s time for your session, you’ll log in to your portal and click your Zoom link there.

If you use a smartphone or tablet, you can download the free Practice Better app from the App Store or Google Play.

This app makes it easy to:

• receive reminders
• send messages
• access your appointments
• join Zoom sessions on the go

If there are intake forms, questionnaires, or agreements to complete, you will find them inside your portal.

Please complete these before your first session so we are ready to begin.

If technology feels frustrating, please don’t worry—just reach out and I’ll help.

You can reply by email at hello@rosanneoconnor.com or call/text me at ‪414-212-5817‬ and I’ll be happy to help.

I’m excited to get started with you!